by Brod Ivory | May 30, 2016 | Uncategorized
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!
by Brod Ivory | Nov 17, 2015 | Business Processes, Growing your Business
Many business owners are just so busy they can’t see the forest for the trees. Altitude helps you look at your business from: A strategic perspective A customer perspective And from your clear eyes Altitude adds more knowledge – our business experience and knowledge...
by Brod Ivory | Nov 2, 2015 | 12 Pillars to your Business Success
“Twelve Pillars to Support Your Business Success” Pillar Eight – Purchasers What we discuss in Pillar Eight: Who are your Purchasers? Great Customer Service Analysing your Purchasers Rating your Purchasers Why your Purchasers stay and why they leave you It’s...
by Brod Ivory | Oct 27, 2015 | Uncategorized
Outstanding Account Follow Up Process GENERAL RULES Use the “3 F’s” – Firm, Fair & Friendly Develop a script for each call, have your notes ready. Track the dates of due payments and follow up call. Be disciplined and follow up diligently. Don’t get...
by Brod Ivory | Oct 19, 2015 | Sales Strategies
A common complaint I get from small to medium business owners is that we can’t compete with the big guys on price. The perception in the market place is that people are shopping on price alone. The only reason your customer asks the price up front is because that...
by Brod Ivory | Sep 21, 2015 | 12 Pillars to your Business Success
This Pillar may not be what you expect. Promoting (Marketing) your business (telling the world why they should deal with you) is far more that the basics of a nice logo and slick website….it is very much about how you deliver your total offer to your target...
by Brod Ivory | Sep 8, 2015 | Business Building, Growing your Business
There are some things in life that are supposed to be really complicated; being a parent, learning how to invest and running your own business. When you look at all of these things nothing could be further from the truth. Parents are taught by their children,...
by Brod Ivory | Sep 1, 2015 | Growing your Business
If our emails have caught your attention and given you new business ideas you may have been wondering if you should call and have chat about your business, you should. Over the last eight years Altitude has assisted hundreds of businesses to grow, increase profits and...
by Brod Ivory | Aug 17, 2015 | 12 Pillars to your Business Success
“Twelve Pillars to Support Your Business Success” Pillar Six – Progress What we discuss in Pillar Six: Improve your confidence Learn new things Have a Plan Understand your S.W.O.T. Identify areas of need Meet new people Benchmark Be prepared to take calculated...
by Brod Ivory | Aug 11, 2015 | Uncategorized
Have you ever answered a question with a question? Would that be making a difference to your conversion rate? The answer to the latter is most definitely yes! Asking questions not only increases your conversion rate, but builds rapport with your customer and...