by Brod Ivory | May 30, 2016 | Uncategorized
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!
by Brod Ivory | Nov 17, 2015 | Business Processes, Growing your Business
Many business owners are just so busy they can’t see the forest for the trees. Altitude helps you look at your business from: A strategic perspective A customer perspective And from your clear eyes Altitude adds more knowledge – our business experience and knowledge...
by Brod Ivory | Nov 2, 2015 | 12 Pillars to your Business Success
“Twelve Pillars to Support Your Business Success” Pillar Eight – Purchasers What we discuss in Pillar Eight: Who are your Purchasers? Great Customer Service Analysing your Purchasers Rating your Purchasers Why your Purchasers stay and why they leave you It’s...
by Brod Ivory | Oct 27, 2015 | Uncategorized
Outstanding Account Follow Up Process GENERAL RULES Use the “3 F’s” – Firm, Fair & Friendly Develop a script for each call, have your notes ready. Track the dates of due payments and follow up call. Be disciplined and follow up diligently. Don’t get...
by Brod Ivory | Oct 19, 2015 | Sales Strategies
A common complaint I get from small to medium business owners is that we can’t compete with the big guys on price. The perception in the market place is that people are shopping on price alone. The only reason your customer asks the price up front is because that...
