The Sales Process – Things you should know

1. Product Knowledge – Know the difference between features and benefits and sell the benefits This step is fairly straight forward, but it is also the great undoing of many a technical expert turned sales person. When one is extremely well versed in a...

Are you a Hunter or a Farmer?

Imagine the life of a hunter… You wake up in the morning, gather your weapons and head out to combat. Some days you come back with a boar, other days your family goes hungry.  The pressure is on you every single day to make the ‘catch’. It’s a battle. Now imagine...

Turning Customers into Raving Fans

  Raving fans are customers who are so over the moon with you that they not only tell all their friends and colleagues about you, they actually bring them to you and help you to sell things to them. It’s a frightening fact of business life in Australia that we...

Pillar 5- PROCESSES & SYSTEMS.

“Twelve Pillars to Support Your Business Success”   Pillar Five – Processes & Systems                 What we discuss in Pillar Five: Creative destruction, looking for better ways Systemise Humanise Leverage Team Projects Build Value Manage more effectively  ...

The Power of Priorities

THE POWER OF PRIORITIES   There are a couple things that business people find very challenging: thinking ahead and doing things in order of importance. Doing these two things makes the difference between success in business and just surviving. And the same is...

Cash Flow Tips

Cash Flow Tips Profit and cash flow are not the same thing. A business can still go broke whilst making a healthy profit just by not having enough financial reserves to meet its commitments. Cash flow management is the fundamental and essential responsibility of the...

PILLAR FOUR- PEOPLE

“Twelve Pillars to Your Business Success”   Pillar Four – People                           This morning I started working with a new client who runs a bakery and has a very popular product that has made a huge impact on the coffee shop market. As we sat in the...

How to understand and protect your gross profit

How to Understand and protect your Gross Profit.   There are only three ways to improve your Gross Profit   Lower your Cost of Sales, Increase your prices, or Sell a different mix of products (i.e. sell more high margin products).   One of my favourite...

Pillar 3- PROFIT

“Twelve Pillars to Your Business Success” Pillar Three Profit                            Chapter Three What we discuss in Pillar Three: Profit and Loss Budgeting Balance Sheet Cash Flow Break Even Cost of Doing Business Cash Gap Accounts Payable and Receivable KPI’s...