by Brod Ivory | May 30, 2016 | Uncategorized
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!
by Brod Ivory | Oct 27, 2015 | Uncategorized
Outstanding Account Follow Up Process GENERAL RULES Use the “3 F’s” – Firm, Fair & Friendly Develop a script for each call, have your notes ready. Track the dates of due payments and follow up call. Be disciplined and follow up diligently. Don’t get...
by Brod Ivory | Aug 11, 2015 | Uncategorized
Have you ever answered a question with a question? Would that be making a difference to your conversion rate? The answer to the latter is most definitely yes! Asking questions not only increases your conversion rate, but builds rapport with your customer and...
by Brod Ivory | Jul 21, 2015 | Uncategorized
Imagine the life of a hunter… You wake up in the morning, gather your weapons and head out to combat. Some days you come back with a boar, other days your family goes hungry. The pressure is on you every single day to make the ‘catch’. It’s a battle. Now imagine...
by Brod Ivory | Jul 13, 2015 | Uncategorized
Raving fans are customers who are so over the moon with you that they not only tell all their friends and colleagues about you, they actually bring them to you and help you to sell things to them. It’s a frightening fact of business life in Australia that we...
by Brod Ivory | Jun 2, 2015 | Business Building, Sales Strategies, Uncategorized
I am your customer. Satisfy my wants, add personal attention and a friendly touch, and I will become a walking advertisement for your products and services. If you ignore my wants, show carelessness, inattention and poor manners, and I will simply cease to exist as...
