Pillar 8- Purchasers

“Twelve Pillars to Support Your Business Success”   Pillar Eight – Purchasers     What we discuss in Pillar Eight: Who are your Purchasers? Great Customer Service Analysing your Purchasers Rating your Purchasers Why your Purchasers stay and why they leave you   It’s...

Pillar 7- Promotion

This Pillar may not be what you expect. Promoting (Marketing) your business (telling the world why they should deal with you) is far more that the basics of a nice logo and slick website….it is very much about how you deliver your total offer to your target...

Pillar 6 – Progress

“Twelve Pillars to Support Your Business Success” Pillar Six – Progress   What we discuss in Pillar Six: Improve your confidence Learn new things Have a Plan Understand your S.W.O.T. Identify areas of need Meet new people Benchmark Be prepared to take calculated...

Pillar 5- PROCESSES & SYSTEMS.

“Twelve Pillars to Support Your Business Success”   Pillar Five – Processes & Systems                 What we discuss in Pillar Five: Creative destruction, looking for better ways Systemise Humanise Leverage Team Projects Build Value Manage more effectively  ...

PILLAR FOUR- PEOPLE

“Twelve Pillars to Your Business Success”   Pillar Four – People                           This morning I started working with a new client who runs a bakery and has a very popular product that has made a huge impact on the coffee shop market. As we sat in the...

Pillar 3- PROFIT

“Twelve Pillars to Your Business Success” Pillar Three Profit                            Chapter Three What we discuss in Pillar Three: Profit and Loss Budgeting Balance Sheet Cash Flow Break Even Cost of Doing Business Cash Gap Accounts Payable and Receivable KPI’s...