If you don’t know where your customers come from,you’re really stabbing around in the dark.
You have no real idea which marketing campaigns are working, how well your salespeople are doing or even how much each sale is ‘costing you’.
Once you know these things, you have the power to make decisions,and good ones. You know which marketing campaigns to kill, or improve, and which to spend more money on.
You’ll also know where your ‘Key leverage point is”-that is, the thing that you most need to improve. Perhaps your conversion rate is high but your leads are few- maybe it’s the other way around. Maybe you’re doing well in both lead generation and conversion rate, but not selling enough high priced items.Once you know which area needs work, you can start to make some new, well-informed marketing decisions.
The purpose of a business is to buy profitable customers. Testing and measuring is the key to buying profitable customers.
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